In case of questions and problematic situations, Mega Cricket World provides its customers with a highly professional support team. In addition, before contacting the support team, players can familiarize themselves with the FAQ section, which contains answers to the most popular questions of the platform’s customers.

The support service is characterized by promptness and competence and gets in touch within minutes, and can be reached via the following contacts:

  • Email:
  • Phone number: 01711-108704
  • Live chat: available on the official MCW website.
  • Office address: Sher-E-Bangla Rd street 17, Dhaka Bangladesh. The postal code is 1230

The fastest way to contact the company is through live chat. Usually MCW representatives get in touch via chat within a minute. Email responses are received within a day. The help desk is multilingual and provides advice in a variety of languages including Bengali, Hindi and English.